Comments and Feedback from Users
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Commented By:Marilyn L.
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Recommended:N/A
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On:29-Feb-2016
Marilyn L. says:
Resigned as a rural mail carrier for personal reasons. Unfortunately, I cancelled my insurance policy 5 days past their annual renewal date and was hit with a $50 fee, which is, apparently in the fine print of the policy. My monthly premium was taken out automatically (as a courtesy! I was told), even though I never responded to two prior emails asking me if I was going to renew. There was never any authorization by me to renew although after I complained, I was sent a letter stating I had "verbally" agreed to renew! Also, what kind of ridiculous method to prorate 5 days of coverage gives me a refund of eight dollars and change out of a $108 month premium...this is, of course, after taking out the $50 cancellation fee. Also, sent a letter telling me no dispute is ever settled via an internet complaint. Really? When I spoke with a representative on the phone and asked to speak with a supervisor, I was denied the opportunity to do so. That certainly limited my options in resolving this issue.
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Integon General Insurance Corporation - National General Insurance’s Complaint History (1):
1 claim is currently posted for public review and comment
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- Claim
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For:
- "I just feel ripped off."
- Bad business practices
- Overcharge or billing error
Claimant says:This company insures Rural Letter Carriers. My insurance cards say "Rural Letter Carriers Vehicle Insurance Plan" I recently resigned from my postal job and went online on a Sunday to see if I could cancel my insurance. I was able to remove only one vehicle, which, of course, kept the policy active. I called the insurance company this morning to...
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