Complaint History & Business Rating for Jewelryroom.Com

1188 Bishop St Ste 1107, Honolulu, Hawaii, 96813-3304, United States.

Is this your business?
PeopleClaim Reliability Rating
Scale: A+ to F
  • Products / Brands: Online Jewelry Auctions
  • Employees: 25+
  • Est. Yearly Revenue: Over 2,000 visitors and buyers each day
  • Officer(s): Mr. Eric Chak Sum Chen
  • Year established: 1996

What Jewelryroom.Com customers think NEW

Comments and Feedback from Users

  • Commented By:Alyana D.
  • Recommended:Yes
  • On:26-Feb-2018
Alyana D. says: Got a jewelry set from Jewelryroom and I love it. The only complaint I have is that the settings where the diamond chips sit in are very rough. The settings are very scratchy if you rub your fingers on them. Seems as if the settings need to be "sanded" or buffed to be more smooth. Other than that small issue, I have no problem. Transaction is perfect and I am happy.
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  • Commented By:Irene C.
  • Recommended:Yes
  • On:11-Feb-2018
Irene C. says: I am very pleased with buying from Jewelry Room.
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  • Commented By:Devon M.
  • Recommended:Yes
  • On:15-Jan-2018
Devon M. says: I like this shop. My husband was able to get me a replacement wedding set from this website and it's still very much intact still very much pretty also
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  • Commented By:Melissa A.
  • Recommended:Yes
  • On:03-Jan-2018
Melissa A. says: I never had a complaint from their service. I like the items I received, I put 3 stars on Responsiveness to problems or complaints and Professionalism because I haven't really tried to contact them because I have no complaints
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Rate Jewelryroom.Com
  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
Would you recommend Jewelryroom.Com to a friend?
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Jewelryroom.Com’s Complaint History (2):

2 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    My Claim vs. Action About Fraudulent Jewellery Sale By Jewelryroom.Com

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Overcharge or billing error
    • Problem with a product
    Claimant says:I believed, what RT Overseas advertised and spent around US$4000 on some jewellery. But the stuff is at best costume jewellery, neither colour, cut or clarity is what is described in the auction site: the stones are dull, no cut, the stones are even chipped and the setting is very cheaply made.Since they offer only exchange, but not giving back you...
    • Claim
    • Seeking:

    My Claim vs. JewelryRoom.com Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Problem with a service
    Claimant says:I AM CHERRYL BORDONADO. I BOUGHT SOME ITEMS FROM JEWELRYROOM.COM WHICH I PAID FOR. AFTER ABOUT 4 INVOICES I ASKED THEM WHY THE ITEMS WERE NOT BEING SHIPPED. THEY SAID THEY WANTED ME TO PRODUCE A BANK STATEMENT, UTILITY BILL, PROOF OF VALIDITY OF CARD ETC. I SAID I HAVE NEVER HEARD OF A COMPANY THAT HAS ALREADY GOTTEN MY MONEY AND THEN ASKING FOR EX...

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