Complaint History & Business Rating for LA Fitness International, LLC (Headquarters)

Darrel E. says: They lie to you when you sign up for training sessions.

Mike M. says: a little follow up on the club at san antonio north loop 1604:
the racquetball courts have been getting used properly and I haven’t noticed any abuse for quite awhile, so, of course, that’s a good thing!
On the other hand, a couple of the issues I’ve addressed previously have not been paid attention to: one of them, again, is the trainer who parks his lincoln navigator in the front handicap spot everyday that he works, instead of leaving it for a deserving customer. He’s not handicapped, but others are that have to wheel themselves into the club from out in the parking lot. I just don’t understand that at all! I thought it was common procedure for almost any business to have their employees save the good spots for the customers and for them to park further away.
Another thing is the constant dropping of the weights in the free weight area. You have signs posted not to do it, but, obviously many don’t pay any attention to it at all! It’s loud and annoying as is the yelling and grunting when lifting the weights. I’ve never seen one employee at the club ever say anything to anybody about either issue. They have to realize it’s going on, but, somehow don’t care. Don’t they realize that it’s annoying to the other members and especially to prospective members coming in to check out the club? ( especially at this time of the year when many prospects are coming in) You never know for sure if somebody didn’t sign up because of the noise they heard while checking out the club! And why should the other 99% of members have to put up with the annoyance also? If something was being said to these people on a regular basis and enforcing the rules, I’m sure it would stop.
Just my humble opinion on things!