Macy's Inc (Headquarters)’s Complaint History (4):
4 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:<p>I bought some items from Macy's last Thanksgiving, using my Macy's credit card, which had a zero balance. I procrastinated on paying the bill (due January 4) when it came, and at the last minute couldn't get into my online account because of changes by Macy's online portal. Oops. I called Macy's on January 6 2017 - 2 days late - and paid the bal...
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- Claim
- Seeking:
For:
- Customer service runarounds
- Problem with a service
Claimant says:On April 29th I tried to order a Lauren Ralph Lauren Handbag, Bexley Heath Classic Tote Web ID: 749924 on Macy's.com using the FRIENDS discount code. The code was for 25% off with free shipping which would bring the cost of the item down to $224. I entered my credit card and the code and the item rang up at the adjusted price, but when I tried to ...
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- Claim
- Seeking:
Claimant says:In december i signed into Macys pay by computer and payed my bill. ten i signed up to have my payment directly taken out on the first of the month. Only to find that macys has two accounts. The one i signed into does'nt take your money out of the bank, but when you pay the bill it looks like a payment has been made, but it really has'nt. Now my cre...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
Claimant says:My name is Paula Ennis. Recently, I suffered an epileptic seizure while attending to a long line of customers. Security on the word of a customer saw me acting irradicately and fired me without asking about my health or sending me to a hospital. Macy's has down-sized their staffing and I had no manager or help. I don't want my job back. Macy's are ...
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