Complaint History & Business Rating for MagicJack.com

5700 Georgia Ave, PO Box 6785, West Palm Beach, Florida, 33405-3712, United States.

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Comments and Feedback from Users

  • Commented By:Gwendolyn W.
  • Recommended:No
  • On:09-May-2017
Gwendolyn W. says: They are terrible. They charged me not a small amount of money to port my phone number from there substandard service to another carrier I'd chosen. After filing a complaint against them I have yet to have it resolved and ok mention of recovering the money I was ripped off for returned. Terrible as a company...
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MagicJack.com’s Complaint History (4):

4 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Mary Brown vs. Magic Jack

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    • Overcharge or billing error
    • Problem with a product
    Claimant says:I found out I had no 911 on phone. My friend died as I was trying to find another phone. I have the 198.30 for 8 years. Now I want to get away from you. Oh I can't do that because I have no plan with magic jack for 911. I have prove of the 8 year plan. I just want to get a way from you. I had to reactivated and had to pay another $37.50 before you...
    • Claim
    • Seeking:

    G.W. <b>vs.</b> Magicjack.Com

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Overcharge or billing error
    Claimant says:I briefly used Magicjack for my home phone service. It was very substandard in that it didn't provide the basic features for my home phone service that I'd previously had. The Caller ID feature for incoming calls with Magicjack doesn't display the callers name--just numbers. They do not make that clear in any of their advertising. The Call Waiting...
    • Claim
    • Seeking:

    MAGIC JACK-Dispute-#2467990

    For:
    • Bad business practices
    • Problem with a service
    Claimant says:my computer crashed and i had to buy a new one, my magic jack won't work at all on the new computer, i have tried for over a week to contact magic jack by phone and online. all the phones numbers for them are a constant busy and you cant even get to the online sites, they just sent me an email offering the new magic jack for 34.95 thru a link only ...
    • Claim
    • Seeking:

    Defective MagicJack device.

    For:
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Product Defect
    Claimant says:Work orders on the MagicJack. 1. LTK43605716308X - Abram 2. LTK43605777173X - Jan 3. LTK43605834247X - Lalie 4. LTK43605840062X - Prince 5. LTK43605860125X (On this repair ticket I caught Bradley looking at my Quicken - financial software. I stop him and ask him what he was doing. He quickly gave me to another technician). You got to watch...

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