Complaint History & Business Rating for MDE Home Loans LLC

says: When my wife and I first walked into the model home, we knew we wanted to purchase a home in the neighborhood. It was everything that we were looking for, from the location to the floor plan. We waited (not so) patiently on the wait list, were excited when we signed the contract to start construction, and then eagerly watched as our empty lot turned into our dream home to build our family in.
Approximately 30 days from settlement, we ran into a snag with our lender that was going to delay our settlement date, initially by a week. Ordinarily this may not be considered a big deal, but that would have pushed us into a third month of living in my old bedroom at my parents’ home (along with my wife, 11 month old son, dog and 2 cats!) Calls were taking 2 days to be returned, paper work would be sent in, and then need to be resent. Our dream had quickly turned into a nightmare of a headache when the lender informed us that our settlement date would be delayed by 3 weeks, and that it would be “impossible” to settle any faster than that.
At this point, the builder recommended that we speak with James Mason of MDE Home Loans because he was “a miracle worker”. Upon speaking with Mr. Mason, everything seemed too good to be true. He promised to be able to settle in July (not middle / late August), and would meet or beat my offer from the first lender. I agreed to use MDE Home Loans for our mortgage, and it was one of the best decisions that I could have made. Emails were returned promptly, including weekends. Documents only had to be sent one time, and they were even willing to drive to my home to complete any required paperwork prior to settlement. MDE Home Loans was able to exceed every promise that they made through their hard work and persistence. Their employees were all dedicated to making sure that my family and I got into our dream home as quickly as possible, and with the best mortgage that they could provide.
MDE Home Loans was able to achieve the “impossible” because of their dedication, work ethic, and thorough knowledge of the mortgage process. While we’re not planning on needing to purchase another home any time soon, I wouldn’t hesitate to highly recommend MDE Home Loans to everyone I know.
Regards,
Robert C. Clarke, Jr.