Comments and Feedback from Users
-
Commented By:sjolaugh@
-
Recommended:No
-
On:16-Jan-2017
sjolaugh@ says:
It says 60 day guarantee on the box and in the booklet that inside the box but when I called to send my pillow back because it did not work for me. Mypillow Customer Service told the 60 day guarantee only meant when you order online. I told them that was the only reason I would spend that kind of money for a pillow is that it had the 60 day guarantee. I told customer service that it stated it on the box and in the book inside the box. Customer Service stated only the 20 year warranty applied if I did not buy it online. I stated ( well it should not be in the book and on the box that is false advertising. Thank you and Hod Bless
Respond. Click here if you're authorized to respond to MyPillow Inc. customer comments or edit information on this profile.
-
Commented By:sjolaugh@
-
Recommended:No
-
On:16-Jan-2017
sjolaugh@ says:
It says 60 day guarantee on the box and in the booklet that inside the box but when I called to send my pillow back because it did not work for me. Mypillow Customer Service told the 60 day guarantee only meant when you order online. I told them that was the only reason I would spend that kind of money for a pillow is that it had the 60 day guarantee. I told customer service that it stated it on the box and in the book inside the box. Customer Service stated only the 20 year warranty applied if I did not buy it online. I stated ( well it should not be in the book and on the box that is false advertising. Thank you and Hod Bless
Respond. Click here if you're authorized to respond to MyPillow Inc. customer comments or edit information on this profile.
MyPillow Inc.’s Complaint History (2):
2 claims are currently posted for public review and comment
:
-
- Claim
- Seeking:
Claimant says:received stadard pillow instead of guesstted
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
Claimant says:My Pillow advertises that if you buy one pillow, you will get one free. Not true.
I ordered one pillow and was charger $116.00. When I questioned the price, I was
told $116.00 was for two pillows. If I wanted one it would be $64.00. If I wanted the
free one, it would be $116.00.
Gain the power of numbers - Join PeopleClaim users negotiating with
MyPillow Inc.
to resolve their complaints.
Resolve My Complaint