Complaint History & Business Rating for Ocean Pools

1121 Terrace Ct, El Paso, Texas, 79902-3949, United States.

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What Ocean Pools customers think NEW

  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
  • 1 customer reporting.
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Claims vs Ocean Pools (1):

Comments and Feedback from Users

  • Commented By:Grace C.
  • Recommended:No
  • On:10-Nov-2015
Grace C. says: We contracted Ocean Pools to replace tile and replaster pool. Work performed was sloppy. Grout in between tile not uniform and in places had gaps. They came out several times but never left work to our satisfaction!
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  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
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Ocean Pools’s Complaint History (1):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    ocean pools Dispute

    For:
    • "I just feel ripped off."
    • Poor Value for Money
    • Problem with a service
    Claimant says:Ocean Pools was contracted to replaster and re-tile our pool on 6-23-14. Work began on 7-1-14. On 7-14, I complained about sloppy grouting and tile un-evenly placed. On 7-15, worker came in and tried to repair. On 7-25, text the owner (Ricardo Feria) for meeting. He stopped by same day to discuss. Explained his work on the tile was still u...
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