Complaint History & Business Rating for Otelco Inc

505 3rd Ave E, 424583, Oneonta, Alabama, 35121, United States.

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What Otelco Inc customers think NEW

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No unresolved complaints againt Otelco Inc.
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Comments and Feedback from Users

  • Commented By:Scott G.
  • Recommended:No
  • On:25-Dec-2020
Scott G. says: (Area determinant) It is my experience that OTELCO Inc. does not provide the advertised speeds, stability, or services to their consumer base, instead opting to throttle user speeds in order to minimize server strain. They frequently issue platitudes to satiate the gullible or vulnerable consumers to excuse the fact they cannot effectively provide Internet Service in designated rural areas. This begs the question, if they can't provide aforementioned services as advertised why do they still attempt to monopolize those regions? The only logical deduction is that they do so for money. Money they desperately need to fund their now nearly bankrupt corporation. With business practices such as theirs, it's not remotely surprising they are flatlining financially. Why Oak Hill Capital would consider acquiring such a broken, and poorly structured ISP is beyond me. Largest of their problems seems to be that although they claim to be Internet Service Providers, I have yet to see any evidence to support the claim they can adequately provide Internet Services, again, area determinant.
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