Complaint History & Business Rating for Papa Johns Pizza

545 Clough Pike, Cincinnati, Ohio, 45244, United States.

Is this your business?
PeopleClaim Reliability Rating
Scale: A+ to F

What Papa Johns Pizza customers think NEW

No unresolved complaints againt Papa Johns Pizza.
Have a complaint?

Comments and Feedback from Users

  • Commented By:Josh B.
  • Recommended:No
  • On:13-Apr-2024
Josh B. says: I received an order from 545 Clough Pike, Cincinnati OH, which included (2) 20oz drinks, 1 Dr Pepper and 1 Pepsi. After removing Dr Pepper from bag, immediately noticed that the screw-cap had been unsealed, and some of the soda presumably consumed.

I have staged a complaint with the GM of the store, but have not received any acknowledgement of issue. Having a driver consuming a drink that is given to a customer is one of the grossest things that has happened, and is incredibly trashy.

While I am grateful for a refund, an employee consuming something that's to be given to a customer is completely uncalled for. I was able to catch that the bottle had been opened before drinking any of it, but what if I had been someone who wasn't aware? This isn't just something like having an item missing from an order, it's a potential health hazard.
Respond. Click here if you're authorized to respond to Papa Johns Pizza customer comments or edit information on this profile.
Rate Papa Johns Pizza
  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
Would you recommend Papa Johns Pizza to a friend?
Submit Your rating and recommendation is not a claim filing. If you’re trying to resolve a dispute, please file a PeopleClaim here so that it can be properly communicated, negotiated and settled. Ratings and recommendations are usually not removed, although they may be subject to edit or removal.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim