Complaint History & Business Rating for Pfizer Inc

235 East 42nd Street, New York, New York, 10017, United States.

Is this your business?
PeopleClaim Reliability Rating
Scale: A+ to F
  • Industry: Healthcare
  • Sector: Pharmaceuticals
  • Products / Brands: More than 200, including Advil, Allesse, Celebrex/Celebra, Centrum, Depo Provera, Diflucan, Emergen-C, Flagyl, Lipitor, Lyrica, Norvasc, Palbociclib, Preparation H, Prevnar, Robitussin, Selzentry, Viagra, Xanax, Zithromax, Zoloft, Zyvox
  • Employees: 78,000 (2013)
  • Est. Yearly Revenue: $51.6 billion (2013)
  • Officer(s): Ian Read
  • Year established: 1849

What Pfizer Inc customers think NEW

  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
  • 1 customer reporting.
  • Rate your experience with Pfizer Inc

Comments and Feedback from Users

  • Commented By:Katherine H.
  • Recommended:No
  • On:20-Mar-2017
Katherine H. says: They are dangerous. During the six months I've attempted to do business with them it has been a nightmare. Their order department is incompetent. I am currently coming off Lyrica 200 mg a day cold because there is no help with this company. When my doctor wrote the prescription for a lower dosage they said they had not even begun processing prescriptions from February and it could be another six to eight weeks. That would mean I had no pain management during that time. The withdrawl is terrible and very dangerous.
Respond. Click here if you're authorized to respond to Pfizer Inc customer comments or edit information on this profile.
Rate Pfizer Inc
  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
Would you recommend Pfizer Inc to a friend?
Submit Your rating and recommendation is not a claim filing. If you’re trying to resolve a dispute, please file a PeopleClaim here so that it can be properly communicated, negotiated and settled. Ratings and recommendations are usually not removed, although they may be subject to edit or removal.

Pfizer Inc’s Complaint History (1):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    Pfizer Inc Dispute

    For:
    • Malpractice
    • Refusal to Treat Patient in Timely Manner
    • Rude or Unprofessional Behavior
    • Safety Issue
    Claimant says:My sisister in law just passed away from Liptor and Motrin, liver failure Sept/ 9, 2013 Nancy Wilber. I went to the Dr. had my liver enydmes down and I have some liver damage I have been on Xanax for 20 yrs, had I known the damage could be that severe, I would have never got on it. Know Im going to a REHAB , GETTING OFF THIS AWFUL MEDICINE. The reh...

Gain the power of numbers - Join PeopleClaim users negotiating with Pfizer Inc to resolve their complaints.


Resolve My Complaint

Description and History

It all started 1949 when two German cousins, Charles Pfizer and Charles Erhart of New York, decided to launch a chemical business. Little did they know that their future products Lipitor and Viagra, respectively, would become synonymous with lowering cholesterol and raising, well, er, other things. Today global pharmaceutical powerhouse Pfizer researches, develops, and manufactures drugs, vaccines, and therapies for neurology, cardiology, oncology, immunology, and diabetes.

Interesting facts about Pfizer


  • The company provided the bulk of penicillin to the Allied troops in WWII.

  • Lipitor, which lowers cholesterol and went off patent in 2011, is the highest-grossing drug in history, with estimated lifetime sales of $125 billion – roughly equal to one year’s global revenues of the top American hamburger chains.

  • In 2013 Pfizer began selling Viagra online.

  • Pfizer created the largest animal health product business in the world – Zoetis – which they recently spun off as a stand-alone business.

  • The company has grown into one of the largest pharmaceutical businesses in the world though acquisitions of Wyeth, Warner-Lambert, King, and through in-house drug innovation. They attempted but failed to buy UK-based AstraZeneca in 2014. If successful, the acquisition would have made Pfizer the largest drug company in the world.


In addition to top-selling Lipitor and Viagra, Pfizer owns and markets over 100 other large-market drugs including: Prevnar for pneumococcal infections, antidepressant Zoloft, Lyrica for neuropathic pain, Palbociclib for breast cancer, Advil, Accupril, and Xanax. Over-the-counter consumer products include ChapStick, Dimetapp, and Robitussin.

The pharmaceutical industry faces many challenges, including generic competitors, patent expiry of blockbuster drugs; side effects, labeling disclosures, and related litigation; and knockoffs and counterfeiting from overseas imitators. In addition, there is competition from other forms of healthcare, including natural and alternative therapies, which, though less controlled and regulated, are growing rapidly in popularity. The industry also faces growing criticism for the expense of life-saving drugs and challenges in recouping development costs – estimated at over $1 billion for a blockbuster drug – and reimbursement issues from government and insurance industry payers.

Information derived in part from pfizer.com and Wikipedia.

Have you had a complaint against a healthcare company or provider? PeopleClaim can help. Click here to learn more.

*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim