Complaint History & Business Rating for Priceline.Com Inc

800 Connecticut Ave Ste E401, Norwalk, Connecticut, 06854, United States.

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What Priceline.Com Inc customers think NEW

Comments and Feedback from Users

  • Commented By:Jack P.
  • Recommended:No
  • On:13-Mar-2017
Jack P. says: I will never recommend Priceline to anyone. They refused to cancel my reservation three days out, even though it stated plainly on the hotel website that cancellations were free. I will , however, recommend that NO ONE should ever use this DISHONEST company for any type of reservations,
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  • Commented By:Jane H.
  • Recommended:No
  • On:14-Oct-2015
Jane H. says: I have talked negatively about Priceline. Any business that books a car reservation and does not allow to cancel immediately (because the person realized her error) and there has been no attempt AT ALL by the company to reimburse by at least 50% of the $400 money I forked out for a substandard car for a few days rental does not get it. I feel very adamant about NEVER using Priceline every again.
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Priceline.Com Inc’s Complaint History (10):

9 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Jack P vs. Priceline.Com Inc

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:I made hotel reservations through Priceline, but when I checked the hotel, it did not have the amenities I had requested. I called the next day to cancel(it was plainly stated on the hotel website that changes and cancellations are free through Priceline). I called Priceline and they refused to cancel, even after I went through 3 levels of customer...
    • Claim
    • Seeking:

    My Claim vs. Priceline.com Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Poor Value for Money
    Claimant says:On Aug 7, I went online for the first time to check out Priceline.com. I was curious from the commercials being shown that we could search and find out prices for car rentals at a great price. We were planning a trip to Denver, CO starting on 8/20/14 so I wanted to find an inexpensive car for the trip to be picked up in Denver. It showed a price ...
    • Claim
    • Seeking:

    My Claim vs. Priceline.Com Inc Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Harassment
    • Poor Value for Money
    Claimant says:A price for tickets from Denver International Airport to Seattle (SEATAC) was bid on and accepted. The site was misleading and the tickets ended up being for a one-way trip instead of round trip tickets. The cost for the tickets was $440.90 for 2 people. I would never have purchased one way tickets for such a high price. I called customer service w...
    • Claim
    • Seeking:

    Priceline.Com Inc-Dispute-#9837356

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:I filled out a request to rent a car. I wanted to pick the vehicle up at the Newark Airport on April 4th, 2013 and return the car in Philadelphia. Along comes an ad saying bid on priceline. I fill out the info, (I should have smelled a rat when they asked for my credit card stuff before I even bid or was accepted). Anyway the bid was accepted. Wh...
    • Claim
    • Seeking:

    Priceline.com-Dispute-#7967576

    For:
    • Bad business or marketing practices
    • Overcharge or billing error
    • Unreasonable Fees
    Claimant says:Charged us taxes and fees for room in advertisement, and taxes and fees stated on itinararies. Was charged again for room taxes and fees at El San Juan Resort and Casino in San Juan PR. This was 241.90 and same at resort.... Each claims they can charge u. That comes to 500$ in taxes for 2 people for 5 night stay to use a pool snd beach and spend...

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