Complaint History & Business Rating for Radiology Imaging Associates

Suite 200 10700 E Geddes, Englewood, Colorado, 80112, United States.

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What Radiology Imaging Associates customers think NEW

No unresolved complaints againt Radiology Imaging Associates.
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Comments and Feedback from Users

  • Commented By:Mary L.
  • Recommended:No
  • On:28-Jul-2019
Mary L. says: Radiology Imaging Associates apparently did my xrays when I was rushed to the hospital and admitted for a life-threatening emergency. The hospital billed my insurance (Medicaid) and Radiology Imaging Assoc had to have known I'm a Medicaid patient. They never sent Medicaid a bill. They never sent ME a bill. I just received a collection letter from Alpine Credit. I'm going to report both of these companies first thing Monday morning. It's against both state and federal law to bill a Medicaid patient. Not to mention it's just plain stupid - Medicaid would have paid them, but they didn't bother to even submit a bill. Are they getting their jollies by ruining people's credit? Or is it some kind of write-off for them? I smell a rat, and I'm going to get to the bottom of this.
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  • Commented By:Casey K.
  • Recommended:No
  • On:10-Mar-2017
Casey K. says: My Experience:
This company has very bad practices. I went into the ER unconscious last fall due to a head injury. The hospital gave information from when I was 15. This company stated they had an insufficient address and sent me straight to collections for $126. Upon finding the collection filed on my credit report I paid it within 20 minutes. It is not appropriate to send patients to collections without first notifying them that there is a bill, then giving them the opportunity to pay.

They state it is no longer their policy to even inform the customer that has a bill via phone. They will send you straight to collections and even the management is unwilling to rectify their errors. This has been an extremely unpleasant and cruel experience. Helen and Sherry were very cold and unwilling to help. Pamela was awesome, informative, and empathetic. I am filing complaints and actions now. I suggest others with this issue file as well. It is unacceptable to be treated this way!!

Their legal BBB filing name is Invision or search by address.

https://www.bbb.org/denver/business-reviews/physicians-and-surgeons-medical-md/invision-in-englewood-co-57000249
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