RCN’s Complaint History (4):
4 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- Bad business practices
- Problem with a service
Claimant says:I had no internet or telephone service for 38 days. My 4 tv boxes, 2 worked and 2 didn't. A technician came and 2 times to make the problem worse. They said the cable was broken underground. Some one I know got all the TV's working and 2 weeks later got everything working. The technician had pulled out boosters and cables and didn't hook things up
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- Claim
- Seeking:
Claimant says:RCN distribute a promotion flyer in my coop building offering TV and internet service at about $52 something per month ( which suppose to be about $20 less than time warner to persuade customer to switch over to their company)
I switched over after talking to their sales representative and was confirmed the price will be as offered on the promotio...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Problem with a service
Claimant says:Account num 4201044752402. I was a customer since March 2012, cut off service on March 26 2013, and return the boxes and cable on March 28, 2013, the girl told me that I have a cr, and they will send to me by mail, in the next two weeks I recived notification no one but two letters tellig me that I have a cr for $31.96, I called right away but cust...
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
- Problem with a service
Claimant says:I want them to cancel the bill which I do not owe
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