Truist Bank (formerly SunTrust and BB&T)’s Complaint History (5):
5 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:<p>I am waitng for a resolution release report from Truist bank (second mortagage) for a VA refinace on my primary lender. I started this process with Rocket Morgage back in July of 2020 and I still don't have it.</p>
<p>I waited until October of 2020 and switched lender to Village Capital. All the necessary paperwork was into then by 10/27/2020...
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- Claim
- Seeking:
Claimant says:I am in the process of changing my Bank. I have been dealing with Susquehanna bank for years until they changed to BB&T. After reviewing all the new fees and changing all auto deposits and auto withdrawls we decided to change to Citadel Bank. Things were going smooth until it came to Social Security. I gave S.S. my routing number and account number...
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- Claim
- Seeking:
For:
- Customer service runarounds
Claimant says:LAST YEAR I FILED A FRAUDULENT COMPLAINT WITH SUNTRUST BANK IN THE AMOUNT OF $650.00. AFTER A LONG PERIOD, CONSTANT CALLS, EMAILS AND LETTERS THEY FINALLY ISSUED A CREDIT TO MY CREDIT CARD, BUT DID NOT ISSUE THE INTEREST CHARGED FOR THAT AMOUNT. IT IS NOW ALMOST A YEAR AND THEY HAVE REFUSED TO CREDIT THE INTEREST CHARGED TO MY ACCOUNT. THEY INSI...
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- Claim
- Seeking:
For:
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
- Problem with a service
Claimant says:I had auto loan with BB&T on a 2008 Ford Taurus Limited. My wife was in a car wreck that put her in ICU for 6days and a wheel chair following the accident for 3 months. Needless to say the Taurus was totaled due to the accident.
My insurance company and myself could not get a loan payoff for the car. We tried for over 2 months and 50 phone calls n...
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Problem with a service
Claimant says:I have had my mortgage with Suntrust since 2003. In all that time i have never had them escrow any money. I pay my insurances and taxes on my own faithfully. In August, for whatever reason, Suntrust started charging me escrow monies. After countless phone calls, I spoke to someone who made me feel confident that the problem would be resolved. Howe...
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