T-Mobile (Headquarters)’s Complaint History (30):
30 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- Contract / Agreement / Promise dispute
- Unfulfilled promises
Claimant says:I had to buy a cell phone from T-Mobile.
With the cell phone, I THEN ... signed up for the service.
T-Mobile did not /could not supply service
from their cell tower (they said).
I quit the service and was refunded my (credit) deposit ($50.00.
When I bought the cell phone ($23.95), I was given the option of
"money back return", if unsatisfied ...
-
- Claim
- Seeking:
Claimant says:I took my Samsung Transform Ultra phone to thier store to replace the broken screen because they had a sign posted saying they could do it. The clerk looked at the phone and acknowledged that he could in fact make the repair. He ordered the glass and had me pay him 45.00 down on a total 89.00 bill. the glass came in two days later and i took the ph...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Problem with a product
- Problem with a service
Claimant says:I signed a 2yr contract 3 lines unlimited talk, text and web services on 5/30/12. My husband immediatly returned his phone the very next day because he was unable to make calls. I gave them a chance. After consistent dropped calls, no access to the web and texts not going through, I finally had to cancel 7/26/12 for they never held up there part of...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Contract / Agreement / Promise dispute
- Overcharge or billing error
Claimant says:I got service with them about 3 months ago and in that time I purchased 3 phones with new service. Since that time I have had nothing but trouble from this phone service. Number 1- I have terrible service. Number2- I have tried to resolve this issue with T-Mobile in every way including replacing one phone twice in 30 days and replacing batteries an...
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- Claim
- Seeking:
For:
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
Claimant says:On 3/28/12 I called t-mobile to cancel my account as I have been on this plan for 4-5 yrs and the cost was too high. I was immediately transferred to another employee who came up with a different plan at a lower cost so I said I would try it against my better judgement. In april I received a billing statement regarding the old plan and again in May...
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