Comments and Feedback from Users
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Commented By:Patrick H.
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Recommended:No
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On:12-Jan-2017
Patrick H. says:
They made us 24 hours late due to a faulty aircraft, they could have switched that day and gotten us out before the storm locked us in. Then they BLAMED IT ON THE WEATHER !
Had to eat meals on our own and find our own room for the night for 3 of us. Their service line was over 400 people and very LONG, so we did not spend the night in line to get nothing. They told us on the plane that all hotels were booked up already.
They made a small offer for our troubles and even the next day, the 3 of us had to sit in different parts of the plane, after they said our reservation was set for the next day and we would be put together. THEY LIED !
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Message from the PeopleClaim Administration: “Recently posted claims re-mailed to United Airlines on Dec 09, 2014”
United Airlines, Inc.’s Complaint History (13):
13 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
Claimant says:Had a $315 credit from a previous ticket that I was not able to use, due to illness. Went to purchase my new ticket. They charged me the current price of the ticket, ($225.80), plus a TWO HUNDRED DOLLAR booking fee, plus another $25 charge, which the argent could not explain why. They took the $315 off of ALL that. I ended up paying the entire c...
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- Claim
- Seeking:
For:
- Commercial / Other dispute
Claimant says:A journal was left on board one of your planes. The plane's final destination was Philadelphia, PA, on Thursday, July 4th, around 11:00 pm, coming from Chicago. The journal was left in a pocket behind a seat on the plane by a 12 year old boy coming back from Australia. It has several names in the back.
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Problem with a product
Claimant says:I booked a flight to Savannah, GA for Oct 6,2012 and was not told it was an Express flight. I sat in the second seat in front, even though I had a pre-assigned seat. United took no interest in that . I was so cold on the whole flight that I asked for a blanket and received this answer. "We don't carry blankets". The stewardess admitted that she k...
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- Claim
- Seeking:
Claimant says:ON Monday July 12, I was a passenger on United flight 3879 from BKW to AD, being a diabetic and most recently having a hip replacement, I was forced to request wheelchair assistance. The flight and assistance was very pleasant from West Va. to Washington. On our arrival everything went downhill. 1-There was no wheelchair and I was forced to remain ...
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- Claim
- Seeking:
For:
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
Claimant says:I had a flight on July 19 that was supposed to depart from Paris (CDG) around12:30 pm with the ultimate destination of San Francisco (SFO), with a stop scheduled for Washington DC (IAD). In Paris the flight was delayed for several hours and then finally canceled due to mechanical issues. We were put on another flight leaving the next day at 10:25 a...
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