Comments and Feedback from Users
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Commented By:Patrick H.
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Recommended:No
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On:12-Jan-2017
Patrick H. says:
They made us 24 hours late due to a faulty aircraft, they could have switched that day and gotten us out before the storm locked us in. Then they BLAMED IT ON THE WEATHER !
Had to eat meals on our own and find our own room for the night for 3 of us. Their service line was over 400 people and very LONG, so we did not spend the night in line to get nothing. They told us on the plane that all hotels were booked up already.
They made a small offer for our troubles and even the next day, the 3 of us had to sit in different parts of the plane, after they said our reservation was set for the next day and we would be put together. THEY LIED !
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Message from the PeopleClaim Administration: “Recently posted claims re-mailed to United Airlines on Dec 09, 2014”
United Airlines, Inc.’s Complaint History (13):
13 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- Problem with a service
- Unreasonable delays
Claimant says:United airlines needs to communicate more clearly with passengers during an emergency situation. "I don't know" is not an acceptable answer when there is major emergency impacting the travel plans of thousands of people. "I don't know" is not an acceptable answer when a passenger asks for the location of one's personal belongings and the date th...
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- Claim
- Seeking:
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- Claim
- Seeking:
For:
- Bad business practices
- Problem with a service
Claimant says:I do not trust this company any more
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