Complaint History & Business Rating for Universal Luxury Cars Also Dba Doj Auto Sales Inc.

C N. says: It is TAX Season... PLEASE BE AWARE!!!! If you want to take your hard earn money and basically flush it down the toilet... Then highly suggest you doing business with this group of African men. It's going on 4months... And I still do not have a VALID Tag or Title. I purchased this car in Oct 4, 2016- (2006 Honda Civic). They sent the paperwork "Electronically" to my County Tag Office... When I went to get the Tag, remind you that was already paid in my BILL OF SALE... I later discovered it was for a 2009 Honda Civic, with an entirely different VIN#. Therefore the Tag that I got, is not INVALID b/c its for an entirely different car. This fraudulent company going by 2 names, kept promising they were going to fix it. The temp tag had expired so my County wasn't able to reinstate it...So until this day... I still have no VALID Tag, and still NO TITLE for a car I paid cash for within 30days. Come to find out, the owner of this fake Auto Dealer has a LIEN against the car... My county has reached out to him for over a month! This clown has been making promises since Dec. 2016, but then goes to AFRICA for an entire month without resolving the issue! Upon his return in Jan 2017, he's still lying and telling my County Tag Office he will definitely be in that day or next... In Feb 7, 2017 and NOTHING. I have since file a police report "Failure to Deliver Title & Tag" and waiting for a hearing for Theft by Conversion... This process can take forever! But I'm not giving up! I've also filed a BBB Report, wrote Secretary of State, Consumer Protection and file a complaint against them to the Georgia Dealers Association for Used Cars. After giving me the run around up to Dec. 21, 2016...This company has since ignored my calls, emails, texts and haven't reached out not 1 time to apologize or rectify this situation. I strongly feel there's something up with the Title and that's why they are avoiding or submitting release for the Lien and paying fees for Tag! So I have a car, I can't drive...and although paid 5000.00, I don't own, b/c I have no title. AGAIN I WARN YOU.... BE ANXIOUS FOR NOTHING!!!! I don't care how sweet the deal is and the fake kindness to get you in the door... Once you sign and give these fool your money, your life will be pure hell!