Complaint History & Business Rating for Vacation Homes of Key West

507 Whitehead Street, Key West, Florida, 33040, United States.

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No unresolved complaints againt Vacation Homes of Key West .
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Comments and Feedback from Users

  • Commented By:Ruthann C.
  • Recommended:N/A
  • On:19-Feb-2016
Ruthann C. says: This place is dark - shade covered ALL day - and cold. When everywhere else in the Keys is SUNNY and WARM. We simply ask for help in finding us a pool to use while we are here - MOVE US - or compensate us for our daily out of pockets as we need to cab from beach to beach - and pay for chairs ! This is adding up quickly - we have 3 weeks of this nightmare situation. THIS IS SO UNFAIR. Information that should have been disclosed .
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  • Commented By:Ruthann C.
  • Recommended:No
  • On:19-Feb-2016
Ruthann C. says: We rented a vacation home from Vacation Homes of Key West. The home is a small cottage with a private yard and private pool. Sounds ideal coming from the cold weather of Toronto, Ontario. What Vacation Homes of Key West FAILED to advise, is that this cottage receives NO sunlight whatsoever after 11 a.m. The entire REST of the day is COLD and dark. The cottage is dark and dreary due to the extreme lack of sunlight. When we asked Key West Vacations about this situation - we were told we should have ASKED THEM first if the yard would be sunny. We have never heard of such a thing. We were paying TOP dollar for a private yard with private outdoor pool IN KEY WEST !!! Why would we think to ask if we were going to have total shade coverage? This is NON-DISCLOSURE of a situation MANY would trust to be part of the package. Simple as that. We are stuck in this place for 3 weeks - having to take cabs to public beaches - where we are forced to pay for our chair rentals. Also - NO compensation for any of those fees offered, BEWARE !!!!!!!! This company has been dishonest - and they really do NOT care ! We are very very unhappy - and this place is DARK and COLD. Does that sound like Key West ???
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