Value Point Distribution’s Complaint History (5):
5 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Problem with a product
- Problem with a service
Claimant says:This company treated me like a king as long as they were processing my order for a hot tub, but after it was delivered, I experienced their extremely poor customer service, which apparently is documented widely on the internet. It was my fault I didn't check their credentials first before I did business with them (Better Business Bureau gives them ...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:ordered a hot tub , after months of delays the unit showed but was faulty from day one ( blows the 50 A GFI breaker so the it wont heat up or stay on) , agreed extras were not supplied. unable to get an acceptable response from them- they ignored me until my credit card company got involved, now that the charges have been put back on they will not...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
- Failure to honor promises
- Problem with a service
Claimant says:On November 24th 2013 my wife and I purchased a hot tub from this company for $2,600. We were told that delivery would be on February 2nd 2014. That day came and went with no call. I called and found out that there was going to be a delay until April 30th. That day came and went with no call. I called and found out there would be another delay unti...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
Claimant says:I bought a hot tub in Dec. 2 2013 and still have not received it i paid 5800 dollars they keep giving excuses i need my money back i bought one that was suppose to be in stock not the color i wanted but they said it would be delivered Dec. 23 2013 so i ordered it because i wanted it then i took out my old one but still have not received they ...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
Claimant says:I 5 july, 2013 ordered and paid for a hot tub which was to be shipped september 3 , 2013.cost was $5,497.
informed there was a "DELAY"in manufacturing or shipping and that to compensate I would be given a lifetime supply of filters, dated 9/3/2013
11/6/2013 I was sent pictures of my spa, told it was in customs and would be released and shipped by ...
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