Vehicle Protection Department - Us Direct Protect’s Complaint History (3):
3 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- "This feels like a scam to me."
- Failure to honor promises
Claimant says:I also have the same issue with the vehicle protection Department in Santa Ana. I still haven’t received my refund and I followed all the steps necessary. It’s been almost a year and still no one answers the phone nor do they return calls. I don’t know what to do!!
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- Claim
- Seeking:
For:
- "This feels like a scam to me."
- Customer service runarounds
- Failure to honor promises
Claimant says:I am not happy with the customer service I was told that I had thirty days to cancel and have tried to call numerous times to no avail. I have not had a customer service rep answer the phone at all, nor have I received a call back.
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- Claim
- Seeking:
Claimant says:March 2016 I purchased extended warranty for my car. I paid $695 up front. I learned that 1) my car was still under warranty and 2) my dealer offers a better plan. I called and wrote within the grace period to cancel my policy. I was to receive a refund. I called 9-2-16, spoke to Sean who assured me it was an oversight and he would immediately put ...
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