Complaint History & Business Rating for Verizon - Headquarters

1 Verizon Way, Basking Ridge, New Jersey, 07920-1025, United States.

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  • Industry: Telecommunications
  • Employees: 177,300
  • Est. Yearly Revenue: USD 127 billion
  • Officer(s): Mr. Lowell McAdam
  • Year established: 2000

What Verizon - Headquarters customers think NEW

Comments and Feedback from Users

  • Commented By:Geraldine B.
  • Recommended:No
  • On:06-May-2017
Geraldine B. says: My phone still gets hot and they did not satisfy my claim.
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  • Commented By:Frank N.
  • Recommended:No
  • On:17-Mar-2017
Frank N. says: Vorizion does not care about their customers thjey won't even contact me back
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  • Commented By:Alma J.
  • Recommended:No
  • On:07-Mar-2017
Alma J. says: Nothing was ever really settled with them whenever I went to their office. They talked me into something I had no Idea would cost us more money. They could never explain to me why the bill was getting higher. I do know that m sons phone h purchased from them was to be billed separately, and it wasn't. I fact he ended up buying another phone from a different store that was not Verizon. I will never go back to them as a costumer.
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  • Commented By:Vibhuti M.
  • Recommended:No
  • On:29-Dec-2016
Vibhuti M. says: Verizon has not responded to my complaint.
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  • Commented By:John H.
  • Recommended:No
  • On:14-Dec-2016
John H. says: Current pricing consideration for monthly charge far exceeds that of competition, but Verizon will not change. Data charges monthly are not justified and in many cases not fair, but they cannot offer why. Correction - would be to bring back unlimited data as they have had previously; thus customer base would not need to seek services through other suppliers.
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Verizon - Headquarters’s Complaint History (121):

122 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    My Claim vs. Verizon Wireless Dispute

    For:
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:I ordered online thru Verizon Wireless an I-phone in early Oct 2013. Cancelled order, and never signed for the phone, or received the phone, and have never been a Verizon customer. I am getting bills for service every month, and no amount of Verizon customer service calls (4 in all...2 of which were 1 hour each) stop the invoices from coming, ev...
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    • Claim
    • Seeking:

    My Claim vs. Verizon Dispute

    For:
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:I was sold a new phone over the phone by Verizon. The young lady was very pleasant and therefore sold me Several items on the understanding the new items costs would be split over a couple of billings. She also said she would track my phone delivery and call me to help set it up, she gave me an email address to contact. I never received the call ...
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    • Claim
    • Seeking:

    My Claim vs. VERIZON Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:On or about 12/20/13 I contacted Verizon regarding purchasing their service. I was assured it was available in my area. I signed up and they set up a installation date for 1/3/14. On that day a technician arrived and tld me they could not provide anything other than phone service. I told him I contracted for phone, TV and internet service. I also ...
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«»

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