Complaint History & Business Rating for Verizon - Headquarters

1 Verizon Way, Basking Ridge, New Jersey, 07920-1025, United States.

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  • Industry: Telecommunications
  • Employees: 177,300
  • Est. Yearly Revenue: USD 127 billion
  • Officer(s): Mr. Lowell McAdam
  • Year established: 2000

What Verizon - Headquarters customers think NEW

Comments and Feedback from Users

  • Commented By:Geraldine B.
  • Recommended:No
  • On:06-May-2017
Geraldine B. says: My phone still gets hot and they did not satisfy my claim.
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  • Commented By:Frank N.
  • Recommended:No
  • On:17-Mar-2017
Frank N. says: Vorizion does not care about their customers thjey won't even contact me back
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  • Commented By:Alma J.
  • Recommended:No
  • On:07-Mar-2017
Alma J. says: Nothing was ever really settled with them whenever I went to their office. They talked me into something I had no Idea would cost us more money. They could never explain to me why the bill was getting higher. I do know that m sons phone h purchased from them was to be billed separately, and it wasn't. I fact he ended up buying another phone from a different store that was not Verizon. I will never go back to them as a costumer.
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  • Commented By:Vibhuti M.
  • Recommended:No
  • On:29-Dec-2016
Vibhuti M. says: Verizon has not responded to my complaint.
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  • Commented By:John H.
  • Recommended:No
  • On:14-Dec-2016
John H. says: Current pricing consideration for monthly charge far exceeds that of competition, but Verizon will not change. Data charges monthly are not justified and in many cases not fair, but they cannot offer why. Correction - would be to bring back unlimited data as they have had previously; thus customer base would not need to seek services through other suppliers.
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Verizon - Headquarters’s Complaint History (121):

122 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Verizon Wireless Dispute

    For:
    • "I just feel ripped off."
    • Problem with a product
    Claimant says:I purchased a new UTSC771 G'Zone Commando phone on June 17th, 2013. The phone works for a couple weeks and then will start shutting off on it's own. Sometimes it will come back on after continuing to take the battery out, other times it must be factory reset. I have returned the phone several times, only to keep getting a refurbished phone. Each ti...
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    • Claim
    • Seeking:

    Illegal withdrawal of funds from bank acct.

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Overcharge or billing error
    Claimant says:Funds were taken out of my bank acct. without my permission. I have never given permission, either verbal or written, to have funds taken from my account. The acct. is not in my name, it is in my son's name. I believe this is against the law and because of this i will probably terminate the contract with Verizon. Also, my cellphone would not ho...
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    • Claim
    • Seeking:

    My Claim vs. VERIZON Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    Claimant says:Verizon has continued to bill me for an incomplete service hookup at a business location in Glen Arm, MD. The entry point for this issue is a call placed by me to arrange for service. The call was during the day at approximately 11AM EST. The call was routed to an individual who sounded to be of East Asian or East Indian origin. The sound qua...
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    • Claim
    • Seeking:

    Verizon Business Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    Claimant says:I was told I could move my Verizon business emails to my Verizon home account. I spent 2 hours on nov 8th and set up everything and then told to call the medium bus unit to cancel my dsl. I did that on nov 12th and then called Verizon back at 800-844-9849 to finalize the transaction. When I called the rep stated that Brandon had made a mistake a...
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    • Claim
    • Seeking:

    My Claim vs. Verizon Wireless Dispute

    For:
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    • Problem with a product
    Claimant says:I am extremely upset with my new Verizon phone. I originally ordered this phone in OCT, not one week into my switch I had to return it because the camera was beyond horrible, it wouldn't take a single unpixelated blurry dark photo. My old phone takes WAY better pictures than this and was better quality. To make sure I went to a Verizon store to s...
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«»

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