Complaint History & Business Rating for Verizon - Headquarters

1 Verizon Way, Basking Ridge, New Jersey, 07920-1025, United States.

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  • Industry: Telecommunications
  • Employees: 177,300
  • Est. Yearly Revenue: USD 127 billion
  • Officer(s): Mr. Lowell McAdam
  • Year established: 2000

What Verizon - Headquarters customers think NEW

Comments and Feedback from Users

  • Commented By:Geraldine B.
  • Recommended:No
  • On:06-May-2017
Geraldine B. says: My phone still gets hot and they did not satisfy my claim.
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  • Commented By:Frank N.
  • Recommended:No
  • On:17-Mar-2017
Frank N. says: Vorizion does not care about their customers thjey won't even contact me back
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  • Commented By:Alma J.
  • Recommended:No
  • On:07-Mar-2017
Alma J. says: Nothing was ever really settled with them whenever I went to their office. They talked me into something I had no Idea would cost us more money. They could never explain to me why the bill was getting higher. I do know that m sons phone h purchased from them was to be billed separately, and it wasn't. I fact he ended up buying another phone from a different store that was not Verizon. I will never go back to them as a costumer.
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  • Commented By:Vibhuti M.
  • Recommended:No
  • On:29-Dec-2016
Vibhuti M. says: Verizon has not responded to my complaint.
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  • Commented By:John H.
  • Recommended:No
  • On:14-Dec-2016
John H. says: Current pricing consideration for monthly charge far exceeds that of competition, but Verizon will not change. Data charges monthly are not justified and in many cases not fair, but they cannot offer why. Correction - would be to bring back unlimited data as they have had previously; thus customer base would not need to seek services through other suppliers.
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Verizon - Headquarters’s Complaint History (121):

122 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Verizon-Dispute-#1919515

    For:
    • Problem with a service
    Claimant says:To whom it may concern: My name is Mike Paulot and my phone has recently been disconnected. My wife and I recently moved from( 43984 Bonlee SQ Ashburn VA 20147) to( 21865 Crescant Park SQ Apt 203 Broadlands VA 20148) in mid November 2012. My wife prior to moving made the appropriate notifications to all friends, family and bussiness, that are requ...
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    • Claim
    • Seeking:

    Virzon Wireless-jetpack is p.o.s. do not buy..

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:Went to Verizon store off of highway 34 in Loveland was sold a jetpack to bundle computor and phone and was told it would work with our directv setup. when we got it home connected it, did not work. Took back to store several times to no avail. talked to several people and know one gave the some answer. then suddenly we r...
    View claim
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    • Claim
    • Seeking:

    Verizon Business-Dispute-#1091093

    For:
    • Bad business or marketing practices
    • Marketing / Promotion
    • Overcharge or billing error
    Claimant says:I'VE BEEN A VERIZON CUSTOMER FOR 15 YEAR. THE LAST 5 YEARS I'VE BEEN BURDENED WITH THE SAME PROBLEM. WHENEVER IT RAINS OR IT'S WINDY MY PHONE/ INTERNET SERVICE STOPS WORKING. THERE A BOX IN WHICH I'M CONNECTED TO AROUND THE CORNER THAT WAS SUPPOSED TO BE REPLACED YEARS AGO I WAS TOLD BY THE UTILITY COMPANY AND IT HASN'T BEEN. THERE'S PLASTIC WRAPPE...
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    • Claim
    • Seeking:

    Verizon-Dispute-#9320066

    For:
    • "I just feel ripped off."
    • Bad business practices
    Claimant says:On 12/12/2012 I purchased a car charger for my daughter's cell phone as a gift for Christmas. As it turned out she had already purchased one herself. On the day after Christmas I went into surgery for a hip replacement. I can not drive for six weeks. On 01/24/2013 I asked my sister, visiting from California, to return the unopened item, with the re...
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    • Claim
    • Seeking:

    Verizon Wireless-Dispute-#2225685

    For:
    • "I just feel ripped off."
    • Bad business practices
    Claimant says:On Jan 1 2013 I called Verizon Wireless about rectifying a mistake made on my account and a Verizon rep promised me he would submit my claim. (Another person on the account had assumed we, going on to a Share Everything Plan, wanted our MiFi to be included on that plan. That was a mistake; I told them I wanted 2 plans, one still grandfathered in ...
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«»

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