Complaint History & Business Rating for Verizon - Headquarters

1 Verizon Way, Basking Ridge, New Jersey, 07920-1025, United States.

Is this your business?
PeopleClaim Reliability Rating
Scale: A+ to F
Learn More
View it on map
  • Industry: Telecommunications
  • Employees: 177,300
  • Est. Yearly Revenue: USD 127 billion
  • Officer(s): Mr. Lowell McAdam
  • Year established: 2000

What Verizon - Headquarters customers think NEW

Comments and Feedback from Users

  • Commented By:Geraldine B.
  • Recommended:No
  • On:06-May-2017
Geraldine B. says: My phone still gets hot and they did not satisfy my claim.
Respond. Click here if you're authorized to respond to Verizon - Headquarters customer comments or edit information on this profile.
  • Commented By:Frank N.
  • Recommended:No
  • On:17-Mar-2017
Frank N. says: Vorizion does not care about their customers thjey won't even contact me back
Respond. Click here if you're authorized to respond to Verizon - Headquarters customer comments or edit information on this profile.
  • Commented By:Alma J.
  • Recommended:No
  • On:07-Mar-2017
Alma J. says: Nothing was ever really settled with them whenever I went to their office. They talked me into something I had no Idea would cost us more money. They could never explain to me why the bill was getting higher. I do know that m sons phone h purchased from them was to be billed separately, and it wasn't. I fact he ended up buying another phone from a different store that was not Verizon. I will never go back to them as a costumer.
Respond. Click here if you're authorized to respond to Verizon - Headquarters customer comments or edit information on this profile.
  • Commented By:Vibhuti M.
  • Recommended:No
  • On:29-Dec-2016
Vibhuti M. says: Verizon has not responded to my complaint.
Respond. Click here if you're authorized to respond to Verizon - Headquarters customer comments or edit information on this profile.
  • Commented By:John H.
  • Recommended:No
  • On:14-Dec-2016
John H. says: Current pricing consideration for monthly charge far exceeds that of competition, but Verizon will not change. Data charges monthly are not justified and in many cases not fair, but they cannot offer why. Correction - would be to bring back unlimited data as they have had previously; thus customer base would not need to seek services through other suppliers.
Respond. Click here if you're authorized to respond to Verizon - Headquarters customer comments or edit information on this profile.
Load more
Rate Verizon - Headquarters
  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
Would you recommend Verizon - Headquarters to a friend?
Submit Your rating and recommendation is not a claim filing. If you’re trying to resolve a dispute, please file a PeopleClaim here so that it can be properly communicated, negotiated and settled. Ratings and recommendations are usually not removed, although they may be subject to edit or removal.

Verizon - Headquarters’s Complaint History (121):

122 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Verizon-Dispute-#2009291

    For:
    • Contract / Agreement / Promise dispute
    Claimant says:Verizon has sent me a letter saying that they are excited as I am about an order* I never made. The email says that if this is what I want I need do nothing. But they do not say what to do if I don't want this The first month charge is $263. I have called 4 times to Verizon to try to cancel this order. Each time, I get an office that says there's n...
    View claim
    Help resolve it
    File a claim against this party
    • Claim
    • Seeking:

    Verizon Business-Dispute-#1294415

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:On 7/27/11, received call from verizon rep. indicating since i was a valued customer they can offer me a bundle package, to include long distance, local and internet service for a mo. charge of $119.99 dollars, plus tax and sur-charge, my mo. savings would have been +[-] $20.00, sounded good. The next mo. i received the first new bill, over $450.0...
    View claim
    Help resolve it
    File a claim against this party
    • Claim
    • Seeking:

    Verizon communications-Dispute-#1329884

    For:
    • Bad business practices
    • Overcharge or billing error
    • Problem with a service
    Claimant says:Name on Verizon Remote Connection Account (Business Account):MaryAnna D. Ham Address where bill is send: P.O. Box 764, Williamsburg, MA 01096 Phone Number: 781-861-9803 Account Number: 781-861-9803-038 I have a service called Remote Connection and am billed every month for this service. Six months ago I signed up to pay my bil...
    View claim
    Help resolve it
    File a claim against this party
    • Claim
    • Seeking:

    Verizon Business-Dispute-#6832929

    For:
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:My business - Langston Racing in Lake Elsinore, California closed. I closed my business account with them and had to pay a penalty for early termination - which I did. The disconecton was done on August 25th 2010 with Robert (a verizon employee) and the reference was 00119353. I paid the penalty in three installments of $638.31 on October, November...
    View claim
    Help resolve it
    File a claim against this party
    • Claim
    • Seeking:

    VERIZON FIOS-Dispute-#1445462

    For:
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:Verizon installers placed two communication boxes in a home where the owner allowed me to use part of the house while my spouse recovered from an operation. It was explained at the time that I would only be there for a short period of time. Now that I requested a disconnection of service, which took place remotely. The problem that I am faced wi...
    View claim
    Help resolve it
    File a claim against this party
«»

Gain the power of numbers - Join PeopleClaim users negotiating with Verizon - Headquarters to resolve their complaints.


Resolve My Complaint
The best way to resolve a dispute without a lawyer.

Browse businesses in Basking Ridge

Businesses in New Jersey by Cities (showing cities with most claims)
Businesses in New Jersey by Industry (showing industries with most claims)
Most frequently filed claims on PeopleClaim.com
Industries with the most complaints
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim