Complaint History & Business Rating for Verizon - Headquarters

1 Verizon Way, Basking Ridge, New Jersey, 07920-1025, United States.

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  • Industry: Telecommunications
  • Employees: 177,300
  • Est. Yearly Revenue: USD 127 billion
  • Officer(s): Mr. Lowell McAdam
  • Year established: 2000

What Verizon - Headquarters customers think NEW

Comments and Feedback from Users

  • Commented By:Geraldine B.
  • Recommended:No
  • On:06-May-2017
Geraldine B. says: My phone still gets hot and they did not satisfy my claim.
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  • Commented By:Frank N.
  • Recommended:No
  • On:17-Mar-2017
Frank N. says: Vorizion does not care about their customers thjey won't even contact me back
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  • Commented By:Alma J.
  • Recommended:No
  • On:07-Mar-2017
Alma J. says: Nothing was ever really settled with them whenever I went to their office. They talked me into something I had no Idea would cost us more money. They could never explain to me why the bill was getting higher. I do know that m sons phone h purchased from them was to be billed separately, and it wasn't. I fact he ended up buying another phone from a different store that was not Verizon. I will never go back to them as a costumer.
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  • Commented By:Vibhuti M.
  • Recommended:No
  • On:29-Dec-2016
Vibhuti M. says: Verizon has not responded to my complaint.
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  • Commented By:John H.
  • Recommended:No
  • On:14-Dec-2016
John H. says: Current pricing consideration for monthly charge far exceeds that of competition, but Verizon will not change. Data charges monthly are not justified and in many cases not fair, but they cannot offer why. Correction - would be to bring back unlimited data as they have had previously; thus customer base would not need to seek services through other suppliers.
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Verizon - Headquarters’s Complaint History (121):

122 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Verizon (wireless)-Dispute-#1838662

    For:
    • Bad business practices
    • Overcharge or billing error
    Claimant says:I recently took a trip to Europe, and before I left, I activated the international capability of my Droid Incredible 2. I spoke to a Verizon representative and purchased an international data package. During the trip, I received a couple of notifications via e-mail that I had exceeded first $25 and then $50 in data roaming charges. So twice I calle...
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    • Claim
    • Seeking:

    Verizon / Direct Tv-Dispute-#3891854

    For:
    • Contract / Agreement / Promise dispute
    Claimant says:In August of 2010 I entered a one year agreement with Version and only Verizon for bundled services of phone, internet and direct TV services. Every time it rained I loss both my phone service and internet service. I made numerous complaints to Verizon to no avail, in fact I was told what do you expect us to do we can’t have personnel waiting ...
    View claim
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    • Claim
    • Seeking:

    VERIZON fios-Dispute-#4425138

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:I recently subscribed to Verizon's package for internet, phone, & cable. I received notification from them saying I owed $620.00, which I paid although I was expecting to be billed for less than $150.00. My payment was applied to the wrong account, so I was billed again by Verizon - this time for a larger amount. I assumed that the payment had j...
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    • Claim
    • Seeking:

    Verizon / Direct Tv-Dispute-#5056192

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:I contracted with Direct TV in October for phone internet and TV for their advertised price of 89.99. I recieved a bill from verizon in November for 61.00. I contacted Verizon and explained that my bill should be 89.99 and asked what I should do. The customer service person looked up my account and said that Direct TV never bundled the account a...
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«»

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