Complaint History & Business Rating for Verizon - Headquarters

1 Verizon Way, Basking Ridge, New Jersey, 07920-1025, United States.

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  • Industry: Telecommunications
  • Employees: 177,300
  • Est. Yearly Revenue: USD 127 billion
  • Officer(s): Mr. Lowell McAdam
  • Year established: 2000

What Verizon - Headquarters customers think NEW

Comments and Feedback from Users

  • Commented By:Geraldine B.
  • Recommended:No
  • On:06-May-2017
Geraldine B. says: My phone still gets hot and they did not satisfy my claim.
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  • Commented By:Frank N.
  • Recommended:No
  • On:17-Mar-2017
Frank N. says: Vorizion does not care about their customers thjey won't even contact me back
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  • Commented By:Alma J.
  • Recommended:No
  • On:07-Mar-2017
Alma J. says: Nothing was ever really settled with them whenever I went to their office. They talked me into something I had no Idea would cost us more money. They could never explain to me why the bill was getting higher. I do know that m sons phone h purchased from them was to be billed separately, and it wasn't. I fact he ended up buying another phone from a different store that was not Verizon. I will never go back to them as a costumer.
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  • Commented By:Vibhuti M.
  • Recommended:No
  • On:29-Dec-2016
Vibhuti M. says: Verizon has not responded to my complaint.
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  • Commented By:John H.
  • Recommended:No
  • On:14-Dec-2016
John H. says: Current pricing consideration for monthly charge far exceeds that of competition, but Verizon will not change. Data charges monthly are not justified and in many cases not fair, but they cannot offer why. Correction - would be to bring back unlimited data as they have had previously; thus customer base would not need to seek services through other suppliers.
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Verizon - Headquarters’s Complaint History (121):

122 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    verizon-Dispute-#6894380

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Overcharge or billing error
    • Problem with a service
    Claimant says:I paid $280 for September/Octobers bill. My bill on December 1 came to $516.00. It cost me $760 for October thru November and I was only out of the country 2 weeks. I have a $99 per month service on my regular black berry phone, this is totally unreasonable!!!
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    • Claim
    • Seeking:

    Unsatisfactory service

    For:
    • Billing / Fees
    • Questionable Business Practices
    • Service Problem
    Claimant says:My son moved into my mother's home and ordered internet service on her phone. This was through my consent as I am her trustee. My son had no problem getting the service without my mother's or my consent. Unfortunately, he lost his job and couldn't pay the bill. He didn't let me know about the outstanding bill and Verizon sent it to a Debt colle...
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    • Claim
    • Seeking:

    wrongfull billing

    For:
    • "I just feel ripped off."
    • Billing / Fees
    • Questionable Business Practices
    • Service Problem
    Claimant says:Verizon had a glitch with their equipment and someone figured out a way to send e-mails using my second phone that is with my son. I got a call from Verizon demanding 6000.00 for this use. I of course refused to pay. After getting a hold of their tech service they confirmed it was a mistake and they were working to correct it. My son even t...
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«»

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