Complaint History & Business Rating for Verizon - Headquarters

1 Verizon Way, Basking Ridge, New Jersey, 07920-1025, United States.

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  • Industry: Telecommunications
  • Employees: 177,300
  • Est. Yearly Revenue: USD 127 billion
  • Officer(s): Mr. Lowell McAdam
  • Year established: 2000

What Verizon - Headquarters customers think NEW

Comments and Feedback from Users

  • Commented By:Geraldine B.
  • Recommended:No
  • On:06-May-2017
Geraldine B. says: My phone still gets hot and they did not satisfy my claim.
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  • Commented By:Frank N.
  • Recommended:No
  • On:17-Mar-2017
Frank N. says: Vorizion does not care about their customers thjey won't even contact me back
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  • Commented By:Alma J.
  • Recommended:No
  • On:07-Mar-2017
Alma J. says: Nothing was ever really settled with them whenever I went to their office. They talked me into something I had no Idea would cost us more money. They could never explain to me why the bill was getting higher. I do know that m sons phone h purchased from them was to be billed separately, and it wasn't. I fact he ended up buying another phone from a different store that was not Verizon. I will never go back to them as a costumer.
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  • Commented By:Vibhuti M.
  • Recommended:No
  • On:29-Dec-2016
Vibhuti M. says: Verizon has not responded to my complaint.
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  • Commented By:John H.
  • Recommended:No
  • On:14-Dec-2016
John H. says: Current pricing consideration for monthly charge far exceeds that of competition, but Verizon will not change. Data charges monthly are not justified and in many cases not fair, but they cannot offer why. Correction - would be to bring back unlimited data as they have had previously; thus customer base would not need to seek services through other suppliers.
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Verizon - Headquarters’s Complaint History (121):

122 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    My Claim vs. Verizon Wireless

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Failure to disclose facts
    • Problem with a service
    Claimant says:November 21st I bought my first smart Phone and the phone i bought, The droid turbo 2 goes on sale. Since I was a few days past my 14 day return, the verizon store I bought from would not even talk to me about the deal. I'm considering terminating my account for "poor customer treatment!The store i bought from was in douglasville Ga at Douglass b...
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    • Claim
    • Seeking:

    My Claim vs. Verizon (Headquarters)

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    • Problem with a product
    Claimant says:I received a letter in November, 2014 stating I qualified for a FREE TABLET - the Verizon LG G Pad 8.3. I went to the Verizon store located in the Newport Center Mall, Jersey City, NJ for clarification of the letter and was told I also qualified for an Ellipsis 7 Tablet. Both tablets required that I agree to a 2- year service charge at $10 ...
    View claim
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    • Claim
    • Seeking:

    My Claim vs. Verizon

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:I am trying to establish an auto pay arrangement for my Verizon home telephone account. I was told by my Verizon "Account Representative" that I required to have a private email account. When I asked this person to identify where this requirement was found I was told that it was an "FCC Regulation." When I asked them to provide me with the spec...
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«»

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