Complaint History & Business Rating for Verizon - Headquarters

1 Verizon Way, Basking Ridge, New Jersey, 07920-1025, United States.

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  • Industry: Telecommunications
  • Employees: 177,300
  • Est. Yearly Revenue: USD 127 billion
  • Officer(s): Mr. Lowell McAdam
  • Year established: 2000

What Verizon - Headquarters customers think NEW

Comments and Feedback from Users

  • Commented By:Geraldine B.
  • Recommended:No
  • On:06-May-2017
Geraldine B. says: My phone still gets hot and they did not satisfy my claim.
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  • Commented By:Frank N.
  • Recommended:No
  • On:17-Mar-2017
Frank N. says: Vorizion does not care about their customers thjey won't even contact me back
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  • Commented By:Alma J.
  • Recommended:No
  • On:07-Mar-2017
Alma J. says: Nothing was ever really settled with them whenever I went to their office. They talked me into something I had no Idea would cost us more money. They could never explain to me why the bill was getting higher. I do know that m sons phone h purchased from them was to be billed separately, and it wasn't. I fact he ended up buying another phone from a different store that was not Verizon. I will never go back to them as a costumer.
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  • Commented By:Vibhuti M.
  • Recommended:No
  • On:29-Dec-2016
Vibhuti M. says: Verizon has not responded to my complaint.
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  • Commented By:John H.
  • Recommended:No
  • On:14-Dec-2016
John H. says: Current pricing consideration for monthly charge far exceeds that of competition, but Verizon will not change. Data charges monthly are not justified and in many cases not fair, but they cannot offer why. Correction - would be to bring back unlimited data as they have had previously; thus customer base would not need to seek services through other suppliers.
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Verizon - Headquarters’s Complaint History (121):

122 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Verizon (Headquarters) Dispute

    For:
    • Bad business practices
    Claimant says:this is the second time that Verizon has shut off my services due to FRAUD!.. Fraud????? who's fraud???? Verizon's of course !!!! They are using my personal information to authorize to somebody, but they can't tell me who, or where, but somebody is using my S.S. number to order new Blackberry phones and several international lines, then Verizon is ...
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    • Claim
    • Seeking:

    Verizon Wireless (Laurel MT) Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    Claimant says:Last Feb 2013 my flip phone stopped working when I went to the verizon store to replace it the sales person took my debit card and hand me a paper for my signature. He proceeded to fill out my rebate page, addresses the envelope taking 15 minutes to complete. He took another 1/2 hour shuffle 3 sets of papers wasting a lot of my time. When I receive...
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    • Claim
    • Seeking:

    My Claim vs. Verizon (Headquarters) Dispute

    For:
    • "I just feel ripped off."
    • Contract / Agreement / Promise dispute
    • Problem with a service
    Claimant says:Was A Verizon carrier for years...when my husband stopped using his phone(he got dimenia)....I had ask for Verizon to put the account into my name....(divorced now)...when doing so they put me into a whole new contract....then when I moved I had no service inside of my home...so I stopped using my service...I'm in my 70's need a phone I can use ins...
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«»

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