Complaint History & Business Rating for Viasat

6155 El Camino Real, Carlsbad, California, 92009-1602, United States.

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Scale: A+ to F

What Viasat customers think NEW

  • General satisfaction
    Not Rated
  • Professionalism
    Not Rated
  • Responsiveness to problems or complaints
    Not Rated
  • Value for money
    Not Rated
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  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
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Viasat’s Complaint History (2):

2 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Carolyn R vs. Viasat

    For:
    • "This feels like a scam to me."
    • Bad business practices
    • Contract / Agreement dispute
    • Failure to disclose facts
    Claimant says:In the fall of 2018 I went to our local AT&T store and signed a contract to have DirectTV and Internet bundled with our existing telephone service. I also gave my agreement to have the payments for all three services automatically deducted from a credit card. A few days later two gentleman met me at the house, which was still partially under constr...
    • Claim
    • Seeking:

    J.L. vs. Viasat

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Overcharge or billing error
    • Problem with a product
    Claimant says:3 Time taken off work to have tech to come out to fix internet problem and this company reschedules twice while on the phone with the complaint department. Someone was supposed to be on site Friday 8/3 by 9:00am called to see what is going on and was told now the tech can't make it until 5:00pm tomorrow 8/4. While on the phone escalating problem ge...

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