Complaint History & Business Rating for Willabee And Ward

47 Richards Ave, Norwalk, Connecticut, 6854, United States.

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What Willabee And Ward customers think NEW

No unresolved complaints againt Willabee And Ward.
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Comments and Feedback from Users

  • Commented By:Teresa D.
  • Recommended:No
  • On:24-Oct-2017
Teresa D. says: Called today after receiving a late payment statement for my last (November) statement However never received the bracelet with the bill attached. I spoke to Daniel in your customer service dept. & she insisted that i go upstairs & count the amount of bracelets i had, my husband is sick & on oxygen & I don't leave him as he needs continual care. She told me it showed that it was delivered to me but it must have gone to another address as I do not have it. Then I asked for her name & she wouldn't tell me as she said I gave that to you when I answered the phone.She was very nasty to me & reluctantly said she would send out another one. I do not want her fired, I do appreciate the nice free x-mas earrings but I will never order from your company again as wouldn't you think that someone who has religiously paid 11 times in a row that did not one other time say they did not receive a bracelet would be lying? Really disappointed!!!!!!!! Teresa Doyle.
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  • Commented By:Delores N.
  • Recommended:No
  • On:09-Sep-2017
Delores N. says: Not at this time. Order the Yearly bracelets, but all have same colors only difference is the month on the closure. Charms are not placed with any design in mind. Ordered thinking I would have a charm bracelet that would complement any outfit, not so, because the variety of color is not there. The best thing about the ordering this group is the jewelry box that comes with the group.
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