“(The) Corporate Office sent someone out to investigate and the situation was addressed...thank you again. If anyone I know has problems needing addressing or resolving, I know where to send them for help.”
- K.S. - Michigan
“I'm really glad I found you guys and did something because this company really does make you feel like you've been manipulated and taken advantage of. You guys do great work and it's really important in this time of deregulation, mergers and monopolies for customers to join together and fight back with a voice of their own. Thanks again.”
- J.M. - Massachusetts
“THANK YOU, thank you!!! Today, I go a letter from **** apologizing for all the time I had to spend to correct the situation. They removed the charge and took me off collections. Your organization has been a great relief to a huge pain. Thank you again.”
- N.C. - Montana
“I want to thank you for being there. I was getting nowhere and now they have taken it out of collections, where it should have never been in the first place. They make it impossible to resolve any issue (on your own).”
- B.E. - California
“I sincerely thank you for your immediate attention to the problem. I hope there will always be people like you to help us who have problems and nowhere else to go.”
- P.B. - Florida