Complaint History & Business Rating for Bank Of America (Headquarters)

100 N Tryon St Ste 220, Charlotte, North Carolina, 28202-4031, United States.

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Comments and Feedback from Users

  • Commented By:Jeran C.
  • Recommended:No
  • On:09-Feb-2016
Jeran C. says: In California, where it is a two party record law... they record all conversations but afte rbeing lied to numerous times, I told them that I would begin to record calls. They said no it was against their policy and hung up. After talking to someone they said that Yes, they record calls but do not allow themselves to be recorded. How obvious is this? Rather than have two records of conversations, we are forced to only have one. Their copy, which can be lost or found as needed.
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  • Commented By:Ivette G.
  • Recommended:No
  • On:06-Feb-2016
Ivette G. says: I feel they do not care about their customers. They don't stand by what they claim to guarantee. Bad business
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Bank Of America (Headquarters)’s Complaint History (29):

29 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    M.D. vs. Bank Of America (Headquarters)

    For:
    • "I just feel ripped off."
    • Bad business practices
    Claimant says:sick aunt. I have never borrowed that much money from a bank but they told me about all the benefits of it if I did. It also says on their website that there 20000 bonus points after making 1000 dollars purchases within the first 90 days of the account opening. All of this was being promised to customers like me and I cannot avail all my rewards an...
    • Claim
    • Seeking:

    My Claim vs. Bank Of America (Headquarters)

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:I scheduled a payment with the on line bill pay service that they supposedly provide and guarantee however two months in a row now my rent payment has been lost. I now have late fees that BANK OF AMERICA refuses to cover! Why offer a service if you can not guarantee the service? I have been a customer for over 20 years but apparently that doesn't...
    • Claim
    • Seeking:

    Bank of America Dispute

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    Claimant says:I open a account with Bank of America in July of 2013. I put in $6,100. cash money. They closed the account the next reason saying they do not have to give a reason and kept my money. I have made so many phone calls and been lied to time and time again. After wait over 90 days they issue a certified check I deposit it in my bank did not notice the...
    • Claim
    • Seeking:

    Bank of America Dispute on stop payment request

    For:
    • Customer service runarounds
    • Problem with a service
    Claimant says:I requested stop payment on a lost check on appropriate time and before the check was cleared. The bank of America employee mistakenly put the stop paymrnt on wrong account. the check was cashed few days after my request. when I follow up the problem, they found out and the bank authurities acknowled their erorr, but they refuse to refund my lost ...

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