Complaint History & Business Rating for Caribbean Cruise Line

2419 E Commercial Blvd Ste 100, Fort Lauderdale, Florida, 33308-4042, United States.

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PeopleClaim Reliability Rating
Scale: A+ to F
  • Industry: Travel
  • Officer(s): Mr. Robert P. Mitchell

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Message from the PeopleClaim Administration: “All currently unresolved, posted complaints re-forwarded by mail to Caribbean Cruise Line president Mr. Robert P. Mitchell on 10/16/14”

Caribbean Cruise Line’s Complaint History (5):

5 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    My Claim vs. Caribbean Cruise Line Dispute

    For:
    • "I just feel ripped off."
    • "This feels like a scam to me."
    • Customer service runarounds
    • Failure to disclose facts
    Claimant says:I booked a trip for December 13th to the Bahamas, with hotel. A cruise ship was supposed to take us from West Palm Beach to the Bahamas, and then back 4 days later. The cruise ship crashed on Halloween and is in dry dock until February. They notified me on Dec 4th of the situation, 5 weeks after it happened and 1 week before vacation. My airline ti...
    • Claim
    • Seeking:

    Caribbean Cruise Line Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement dispute
    • Failure to disclose facts
    Claimant says:I purchased a 2 night cruise to the Bahamas with 2 nights on the island for 2 people. I was told that I could also stay in Orlando or Fort Lauderdale during this trip. I was NOT told that I was REQUIRED to stay in Orlando or Fort Lauderdale for 2 nights AND take a timeshare tour PRIOR to the cruise or I would not receive my boarding pass. I was NOT...
    • Claim
    • Seeking:

    Caribbean Cruise Line-Dispute-#9077627

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Harassment
    Claimant says:I was contacted via my cell phone and was told of this "AWESOME" vacation and that I had to act now or I could not take advantage. I decided to sign up for the vacation. The next day when I was doing some research about the cruise line I soon found out that it was not all that it seemed. I wanted to get a refund so I called them back and the only t...
    • Claim
    • Seeking:

    caribbean cruise line-Dispute-#1070883

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:my 84 year old mother who has kidney cancer and a little dementia called caribbean cruise line and booked a trip that she did not know she was booking. It was a caribbean cruise line mailed promo. She called the cruise line and tried to cancel and they would not give her money back. She was charged $800 and they were going to credit $400. There i...

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