Complaint History & Business Rating for Drive Time (Headquarters)

1720 W Rio Salado Pkwy, Tempe, Arizona, 85281-6590, United States.

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  • Commented By:Kristy H.
  • Recommended:No
  • On:05-Jan-2017
Kristy H. says: They claim to have all of their vehicles inspected before placing them on their lot but they don't. They sold Mr a car that had 2 broken motor mounts, which caused stress on the wiring harness to the ECM. The ECM then malfunctioned and I had to take my car to their sub par authorized "mechanic shop". They had my car for 3 months and had messed it up so bad that you could no longer lock/unlock the doors or roll the windows up/down. And then they had the nerve to ask me why I was letting the car go back!! I don't feel as though I should be obligated to pay them anything else for that POS. They are crooks!!!
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Drive Time (Headquarters)’s Complaint History (2):

2 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Drive Time Auto Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Problem with a product
    Claimant says:They sell cars to people knowing that there are mechanical issues (that they don't warranty after selling the vehicle) that they refuse to fix before placing a vehicle up for sale. When the mechanical failure is brought to there attention there response is, that isn't covered under our warranty andyou will have to pay out of your own pocket to fix ...
    • Claim
    • Seeking:

    Drive Time Auto-Dispute-#6321778

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    • Problem with a product
    • Problem with a service
    Claimant says:After 20 days of purchasing a vehicle from Drive time the tramission light and engine light came on in the car. i had the car looked at and there is a bolt missing from the transmission and it is leaking tansmission fuel. I called and told them about the problem and called the warranty company and both places won't pay for everything that needs to ...

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