Complaint History & Business Rating for Home Depot (Headquarters)

2455 Paces Ferry Rd SE, Atlanta, Georgia, 30339-1834, United States.

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Comments and Feedback from Users

  • Commented By:Elizabeth L.
  • Recommended:Maybe
  • On:08-Aug-2021
Elizabeth L. says: I purchased a dishwasher and it was delivered on 7/31/2021. The men who installed it said it needed additional work other than the installation charges I paid to Home Depot. The charge was $275.00 and it was paid to the company LC Installs. I cannot get any answers from Home Depot. I am wondering if this was a legitimate charge. I was blind sided by this and I live on a fixed income. I want to see in writing what I paid for.
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  • Commented By:Wayne T.
  • Recommended:No
  • On:19-May-2021
Wayne T. says: italk to 12 people at home depot and still my sale is not fixed.
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  • Commented By:Richard W.
  • Recommended:No
  • On:02-May-2021
Richard W. says: I am a veteran I fought for this country Home Depot refused to give me a credit line to buy a furnace in the dead of winter instead they sent us to synchrony bank who charged us 9.99% interest rate $6000 for a furnace through Home Depot then the furnace wasn’t even installed right why when we could’ve purchased a furnace at Home Depot for 1200 and put it in ourselves basically Sent us to the wolves to be ripped off knowing we had no choice I would like to know why this practice is acceptable at any level in any company
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  • Commented By:Bill B.
  • Recommended:No
  • On:16-Apr-2021
Bill B. says: Poor Service. Poor Product Availability. Poor Knowledgeable Employees. High Employee Turnover. Poor HQ Customer Service.
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  • Commented By:Bill B.
  • Recommended:No
  • On:16-Apr-2021
Bill B. says: Poor Service. Poor Product Availability. Poor Knowledgeable Employees. High Employee Turnover. Poor HQ Customer Service.
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  • Quality of products or services
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Message from the PeopleClaim Administration: “Unresolved, posted claims re-forwarded to current Home Depot CEO Mr Frank Blake on 10/2/14.”

Home Depot (Headquarters)’s Complaint History (28):

28 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Home Depot Dispute

    For:
    • Customer service runarounds
    • Problem with a product
    • Problem with a service
    Claimant says:We had new carpeting installed two bedrooms, four closets and a hallway in July. We are unhappy with the installation because we believe that one piece of bedroom carpet was actually not the same nap of the one it abutted to. It was installed the wrong way. Called Crew II who were the actual installers contracted by Home Depot. Two weeks later a...
    • Claim
    • Seeking:

    My Claim vs. Home Depot Dispute

    For:
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:I found out the money was not coming out of my checking to pay them... they had stopped it because of some unusual 12 month thing. Yet, I was paying on this account with auto deduct from my checking for about 2 years. They change their computers and my payment is stopped! I had no idea it would! I got letters in the mail saying it was being paid! W...
    • Claim
    • Seeking:

    My Claim vs. THE HOME DEPOT 1000 suburban Plaza Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:I had tile flooring installed in my kitchen, foyer, laundry room and small bathroom and was told it would take three or four days. It took almost two months and had to be ripped up four times because tile was delivered in two different sizes and didn't have enough of the size that was already half installed. So that tile had to be ripped out. Then ...
    • Claim
    • Seeking:

    My Claim vs. Home Depot Inc (Headquarters) Dispute

    For:
    • Problem with a product
    • Problem with a service
    Claimant says:I ordered two toilets several months ago and am very unhappy with them. I bought them online and had Home Depot plumbers install them. The reason I picked this model was because my husband kept clogging the toilets. I had to call Roto Rooter to unclog and the plumber suggested I buy the American Standard Champion toilets to avoid further cl...
    • Claim
    • Seeking:

    The Home Depot Dispute

    For:
    • Problem with a service
    Claimant says:We purchased $8,800.worth of carpet from Home Depot with their "platinum plus" warranty which they advertise covers pet stains. We have stains that a professional carpet cleaner cannot remove. We filed a claim and Home Depot referred it to the carpet manufacturer and stated they need to approve warranty claims which was never told to us when the ca...

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