Complaint History & Business Rating for Home Depot (Headquarters)

2455 Paces Ferry Rd SE, Atlanta, Georgia, 30339-1834, United States.

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Comments and Feedback from Users

  • Commented By:Elizabeth L.
  • Recommended:Maybe
  • On:08-Aug-2021
Elizabeth L. says: I purchased a dishwasher and it was delivered on 7/31/2021. The men who installed it said it needed additional work other than the installation charges I paid to Home Depot. The charge was $275.00 and it was paid to the company LC Installs. I cannot get any answers from Home Depot. I am wondering if this was a legitimate charge. I was blind sided by this and I live on a fixed income. I want to see in writing what I paid for.
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  • Commented By:Wayne T.
  • Recommended:No
  • On:19-May-2021
Wayne T. says: italk to 12 people at home depot and still my sale is not fixed.
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  • Commented By:Richard W.
  • Recommended:No
  • On:02-May-2021
Richard W. says: I am a veteran I fought for this country Home Depot refused to give me a credit line to buy a furnace in the dead of winter instead they sent us to synchrony bank who charged us 9.99% interest rate $6000 for a furnace through Home Depot then the furnace wasn’t even installed right why when we could’ve purchased a furnace at Home Depot for 1200 and put it in ourselves basically Sent us to the wolves to be ripped off knowing we had no choice I would like to know why this practice is acceptable at any level in any company
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  • Commented By:Bill B.
  • Recommended:No
  • On:16-Apr-2021
Bill B. says: Poor Service. Poor Product Availability. Poor Knowledgeable Employees. High Employee Turnover. Poor HQ Customer Service.
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  • Commented By:Bill B.
  • Recommended:No
  • On:16-Apr-2021
Bill B. says: Poor Service. Poor Product Availability. Poor Knowledgeable Employees. High Employee Turnover. Poor HQ Customer Service.
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  • Quality of products or services
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Message from the PeopleClaim Administration: “Unresolved, posted claims re-forwarded to current Home Depot CEO Mr Frank Blake on 10/2/14.”

Home Depot (Headquarters)’s Complaint History (28):

28 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    S.D. vs. Home Depot (Headquarters)

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    • Problem with a product
    Claimant says:Our new carpet was installed on Sept. 20, 2019. On the very first day, it went from a beautiful shade of gray to something that looks like it has been through a tie- dye process with deep foot prints everywhere. It looks more like foot prints in the sand. We have contacted everybody from the bottom all the way to Mr. Craig Menear for the last 6 mon...
    • Claim
    • Seeking:

    My Claim vs. Home Depot P O Box 790328 St. Louis, Mo63179

    For:
    • Bad business practices
    • Overcharge or billing error
    • Problem with a product
    Claimant says:<p>An original order was places with Home Depot for Shutters.  They contracted with a company  to service the order.  The shutter were not made per my instructions to the sales person.  The Shutter company refunded part of the cost for the shutter and stated that Home Depot would process the remainder of the refund.  I have not been able to speak w...
    • Claim
    • Seeking:

    Josegracia Fresquez vs. Home Depot

    For:
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:I am filing this complaint against the home depot head manager by the first name of Blayne and another manager by the name of Vennesa. On Friday morning, November 2, 2018 I went to return five new items that I no longer needed and for which I could not find my receipts. The young man at the return desk refused to give me my money for the amount of...
    • Claim
    • Seeking:

    My Claim vs. The Home Depot

    For:
    • "I just feel ripped off."
    • Problem with a service
    Claimant says:Home depot order number H8444-101864, 5-3-2018. As stated, my blinds laid on my porch for five {5} weeks. the blinds could not be installed for assorted reasons ! On 6-1-2018, the installers arrived. they had five [[ 5] blinds to install. BUT " just three [3] valance panels ". Waiting for the missing 2 valances to arrive im only 74 yrs. young

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