Complaint History & Business Rating for Rusty Wallace Cadillac GMC of Morristown Tenn

300 King Ave, Morristown, Tennessee, 37814-4838, United States.

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What Rusty Wallace Cadillac GMC of Morristown Tenn customers think NEW

Claims vs Rusty Wallace Cadillac GMC of Morristown Tenn (1):

Comments and Feedback from Users

  • Commented By:James I.
  • Recommended:No
  • On:26-Apr-2016
James I. says: I would Never recommend Rusty Wallace in Morristown Tenn because they sold me a car that I owe $50,000 for and it broke down 2 times in 30 days. The first time was 7 days after I bought the car and the mechanic told me I was the third person to have trouble with the car. Mind you the 2014 Cadillac only had 3500 miles when I got it. Dennis Edwards, general manger at Rusty Wallace, refuses to help me in any way. The second time the car broke down 30 days after I bought the car, Dennis Edwards refused to send a tow truck or a loan car because of a comment I made on their Facebook page. I also tried to get help directly from Cadillac who also refuse to help me resolve my issues.
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Rusty Wallace Cadillac GMC of Morristown Tenn’s Complaint History (1):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    James Irick vs. Rusty Wallace Of Morristown Tenn

    For:
    • "I just feel ripped off."
    • "This feels like a scam to me."
    • Bad business practices
    • Customer service runarounds
    Claimant says:I bought a car March 12 2016, I owe 50,000 on this car, and it had 3500 miles on it so it still has full warranty. Well, on Friday March 18 2016 they called from dealship and told us we needed to bring the car in because there was a recall on one of the parts and they were going to replace it. Well I told her I would bring the car in on Monday Mar...
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